Legal information
Terms of Use
These terms explain the rules for using the HotelOnline website and how website information, enquiries and third-party links should be understood.
Last updated: 24 August 2026
Acceptance and scope
By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the site. These terms govern use of the website only. They do not create a separate agreement for HotelOnline products or services, which may be subject to their own written commercial terms.
Website information
We aim to keep information about HotelOnline, its products and services clear and current. Website content is provided for general information and does not constitute an offer, guarantee, technical specification, financial advice or commitment to provide a particular result. Please contact HotelOnline to confirm the details relevant to your hotel or enquiry.
Enquiries and communications
When you submit an enquiry or application, provide accurate information and only submit details you are entitled to share. Sending a form does not guarantee a response, product availability, pricing, implementation timing or a commercial relationship. Our handling of personal information is described in the Privacy Policy.
Content and intellectual property
Unless otherwise stated, the website’s text, design, visual identity and other materials are owned by or licensed to HotelOnline. You may view and share pages for personal or internal business reference, but you may not copy, modify, republish, sell or use website materials for commercial purposes without prior written permission.
Third-party links and services
This website may link to independent third-party websites or services for context or convenience. HotelOnline does not control those destinations and is not responsible for their content, availability, security, privacy practices or terms. Review the policies of any third-party destination before using it.
Acceptable use and availability
You may not use the site in a way that is unlawful, harmful, misleading, disruptive or intended to interfere with its security or operation. We may update, suspend or withdraw website content where reasonably necessary. To the extent permitted by applicable law, the site is provided without warranties that it will always be uninterrupted, error-free or suitable for every purpose.
Liability and applicable law
Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to applicable law, HotelOnline is not liable for indirect loss arising from use of, or inability to use, this website or reliance on its general information. Any dispute connected with website use will be addressed in accordance with applicable law and any relevant written agreement between the parties.
Updates and contact
We may revise these terms as the website and services evolve. The current version will always appear on this page. If you have a question about these terms, contact us at contact@hotelonline.co or through the Contact page.