Simplify Operations, Enhance Guest Experience
Running a hotel is complex—but your technology doesn’t have to be. The HotelOnline Property Management System (PMS) gives you full control over your daily operations from one simple, intuitive platform. Whether you’re managing reservations, housekeeping, check-ins, or guest billing, our PMS streamlines everything so you can focus on your guests.
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We started this company 10 years ago out of a desire to design and things.
Why Choose the HotelOnline PMS?
Our cloud-based PMS is designed specifically for hotels in emerging markets. It’s easy to use, accessible from any device, and requires no expensive infrastructure or long onboarding. From boutique hotels to large multi-property groups, it gives hoteliers the tools they need to operate efficiently and deliver exceptional service.
View, manage, and modify bookings in one place—walk-ins, phone bookings, direct website reservations, or OTA guests.
Speed up front desk operations and eliminate manual paperwork.
Track room status, assign tasks, and optimize cleaning schedules.
Generate invoices, split bills, and manage payments with ease.
Manage multiple hotels from a single login with group-level visibility.
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Our cloud-based PMS is designed specifically for hotels in emerging markets. It’s easy to use, accessible from any device, and requires no expensive infrastructure or long onboarding. From boutique hotels to large multi-property groups, it gives hoteliers the tools they need to operate efficiently and deliver exceptional service.


Why the HotelOnline Property Management System Is a Game-Changer for Hotels in Africa
Managing a hotel in Africa comes with unique challenges—limited staff, manual processes, and fragmented systems that slow you down. The HotelOnline Property Management System (PMS) is built to change that. Trusted by over 6,000 hotels in 27 countries across Africa, our cloud-based PMS simplifies operations, boosts productivity, and helps hoteliers focus on what matters most: delivering great guest experiences.
Whether you run a boutique hotel in Zanzibar, a lodge in Arusha, a guesthouse in Kigali, or a beach resort in Mombasa, the HotelOnline PMS gives you a centralized platform to manage your daily operations. From inventory management and calendar updates to booking management and guest billing, everything is handled in one easy-to-use dashboard.
PMS + Channel Manager + Booking Engine
The real power of the HotelOnline PMS comes when it’s used together with our Channel Manager and Website Booking Engine:
- Every new booking from an OTA, your website, or your front desk is instantly reflected in the PMS
- Availability and rates are automatically updated across all channels
- Direct website bookings feed straight into your reservation system—no manual entry needed
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This synergy means fewer errors, faster service, and more revenue opportunities—all while keeping operations under control.
Your Hotel. Your Rules. Our Technology.
Whether you’re managing a few rooms or a regional chain, the HotelOnline PMS adapts to your business and grows with you. It’s hotel management made simple, smart, and scalable.


A Smarter PMS for a Smarter Hotel
In a market where digital transformation is no longer optional, the HotelOnline PMS is helping thousands of hotels in Africa modernize their operations. It’s not just a system—it’s a partner in your growth.

Lightweight, fast, and reliable—even with limited connectivity.
Regional teams understand your challenges and offer hands-on support.
Connect to Booking.com, Expedia, Jumia Travel, Hotelbeds, and more.
Hotels using our platform have increased both occupancy and revenue.
Talk to Our Sales Team Today
Join the 6,000+ hoteliers already using HotelOnline’s Property Management System to streamline their business. Contact us now and see how the right PMS can transform your hotel’s future.